*{box-sizing:border-box}#root,body,html{height:100%;margin:0;width:100%}body{background:#f4f6f8;color:#1f2937;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}button,select,textarea{font:inherit}button{cursor:pointer}.omnichannel{background:#f4f6f8;width:100vw}.omnichannel,.sidebar{display:flex;height:100vh;overflow:hidden}.sidebar{background:#fff;border-right:1px solid #e5e7eb;flex-direction:column;min-width:390px;width:390px}.sidebar-header{align-items:center;border-bottom:1px solid #e5e7eb;display:flex;flex-shrink:0;height:68px;justify-content:space-between;padding:0 16px}.sidebar-header h1{color:#111827;font-size:19px;font-weight:700;margin:0}.sidebar-header span{color:#6b7280;display:block;font-size:11px;margin-top:2px}.refresh-button{align-items:center;background:#fff;border:1px solid #e5e7eb;border-radius:9px;color:#4b5563;display:flex;font-size:20px;height:36px;justify-content:center;transition:background .15s ease,border-color .15s ease,transform .15s ease;width:36px}.refresh-button:hover{background:#f3f4f6;border-color:#d1d5db}.refresh-button:active{transform:rotate(20deg)}.filters{grid-column-gap:10px;grid-row-gap:5px;background:#fff;border-bottom:1px solid #e5e7eb;column-gap:10px;display:grid;flex-shrink:0;grid-template-columns:1fr 1fr;padding:12px 14px;row-gap:5px}.filters label{color:#6b7280;display:block;font-size:10px;font-weight:600;line-height:1.2;margin:0 0 3px}.filters select{appearance:auto;background-color:#f9fafb;border:1px solid #dfe3e8;border-radius:8px;color:#1f2937;cursor:pointer;font-size:12px;height:36px;margin:0;outline:none;padding:0 30px 0 10px;transition:border-color .15s ease,box-shadow .15s ease,background .15s ease;width:100%}.filters select:hover{background:#fff;border-color:#c7cdd4}.filters select:focus{background:#fff;border-color:#6366f1;box-shadow:0 0 0 3px #6366f11a}.filters label:first-child{grid-column:1;grid-row:1}.filters select:nth-child(2){grid-column:1;grid-row:2}.filters label:nth-child(3){grid-column:2;grid-row:1}.filters select:nth-child(4){grid-column:2;grid-row:2}.filters label:nth-child(5){grid-column:1;grid-row:3}.filters select:nth-child(6){grid-column:1;grid-row:4}.filters label:nth-child(7){grid-column:2;grid-row:3}.filters select:nth-child(8){grid-column:2;grid-row:4}.conversation-count{align-items:center;background:#fff;border-bottom:1px solid #e5e7eb;display:flex;flex-shrink:0;height:42px;justify-content:space-between;padding:0 15px}.conversation-count span{color:#6b7280;font-size:12px}.conversation-count strong{align-items:center;background:#eef2ff;border-radius:20px;color:#4f46e5;display:flex;font-size:11px;font-weight:700;height:24px;justify-content:center;min-width:24px;padding:0 7px}.conversation-list{background:#fff;flex:1 1;min-height:0;overflow-y:auto}.conversation-list::-webkit-scrollbar{width:5px}.conversation-list::-webkit-scrollbar-track{background:#0000}.conversation-list::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:10px}.conversation-list::-webkit-scrollbar-thumb:hover{background:#9ca3af}.conversation-item{background:#fff;border:0;border-bottom:1px solid #f0f1f3;display:flex;gap:11px;min-height:82px;padding:12px 14px;text-align:left;transition:background .15s ease,box-shadow .15s ease;width:100%}.conversation-item:hover{background:#f8fafc}.conversation-item.active{background:#f1f5ff;box-shadow:inset 3px 0 0 #6366f1}.avatar{align-items:center;background:#e0e7ff;border-radius:50%;color:#4338ca;display:flex;flex:0 0 40px;font-size:14px;font-weight:700;height:40px;justify-content:center;max-height:40px;max-width:40px;min-height:40px;min-width:40px;overflow:hidden;position:relative;width:40px}.avatar img{border-radius:50%;display:block;height:100%;max-height:100%;max-width:100%;min-height:100%;min-width:100%;object-fit:cover;object-position:center;width:100%}.avatar.large{flex:0 0 46px;height:46px;max-height:46px;max-width:46px;min-height:46px;min-width:46px;width:46px}.avatar.large img{border-radius:50%;height:100%;max-height:100%;max-width:100%;min-height:100%;min-width:100%;object-fit:cover;object-position:center;width:100%}.conversation-info{flex:1 1;min-width:0}.conversation-top{align-items:center;display:flex;gap:10px;justify-content:space-between}.conversation-top strong{color:#111827;font-size:13px;font-weight:700;max-width:190px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-top span{color:#9ca3af;font-size:10px;white-space:nowrap}.conversation-bottom{align-items:center;display:flex;gap:7px;margin-top:4px}.last-message{color:#6b7280;flex:1 1;font-size:11px;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.unread{background:#6366f1;border-radius:20px;color:#fff;font-size:10px;font-weight:700;height:20px;justify-content:center;min-width:20px;padding:0 5px}.conversation-meta,.unread{align-items:center;display:flex}.conversation-meta{flex-wrap:wrap;gap:4px;margin-top:6px}.instance-badge,.mode-badge,.state-badge{border-radius:5px;font-size:8px;font-weight:600;line-height:1.2;max-width:145px;overflow:hidden;padding:3px 6px;text-overflow:ellipsis;white-space:nowrap}.instance-badge{background:#f3f4f6;color:#6b7280}.mode-badge.human{background:#dcfce7;color:#15803d}.mode-badge.bot{background:#fef3c7;color:#a16207}.state-badge{background:#ede9fe;color:#6d28d9}.empty-state{align-items:center;color:#6b7280;display:flex;flex-direction:column;padding:50px 25px;text-align:center}.empty-icon{font-size:30px;margin-bottom:10px}.empty-state strong{color:#374151;font-size:14px}.empty-state span{font-size:12px;margin-top:5px}.chat{background:#f8fafc;display:flex;flex:1 1;flex-direction:column;height:100vh;min-width:0;overflow:hidden}.chat-header{background:#fff;border-bottom:1px solid #e5e7eb;flex-shrink:0;height:68px;justify-content:space-between;padding:0 20px}.chat-contact,.chat-header{align-items:center;display:flex}.chat-contact{gap:11px;min-width:0}.chat-contact h2{color:#111827;font-size:15px;margin:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.contact-details{color:#9ca3af;display:flex;font-size:10px;gap:7px;margin-top:3px}.chat-actions{align-items:center;display:flex;gap:7px}.header-mode,.header-status{border-radius:7px;font-size:10px;font-weight:600;padding:6px 10px}.header-mode.human{background:#dcfce7;color:#15803d}.header-mode.bot{background:#fef3c7;color:#a16207}.header-status.open{background:#dbeafe;color:#1d4ed8}.header-status.closed{background:#f3f4f6;color:#6b7280}.messages{background:#f8fafc;display:flex;flex:1 1;flex-direction:column;min-height:0;overflow-y:auto;padding:20px 22px}.messages::-webkit-scrollbar{width:7px}.messages::-webkit-scrollbar-track{background:#0000}.messages::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:10px}.messages::-webkit-scrollbar-thumb:hover{background:#9ca3af}.message-row{display:flex;margin-bottom:10px;width:100%}.message-row.user{justify-content:flex-start}.message-row.assistant,.message-row.operator{justify-content:flex-end}.message-bubble{border-radius:12px;box-shadow:0 1px 2px #0000000a;max-width:65%;padding:10px 13px}.message-row.user .message-bubble{background:#fff;border:1px solid #e5e7eb;border-bottom-left-radius:3px}.message-row.operator .message-bubble{background:#6366f1;border-bottom-right-radius:3px;color:#fff}.message-row.assistant .message-bubble{background:#eef2ff;border-bottom-right-radius:3px;color:#312e81}.message-text{font-size:14px;line-height:1.5;white-space:pre-wrap;word-break:break-word}.message-footer{display:flex;font-size:9px;gap:7px;justify-content:flex-end;margin-top:6px;opacity:.65}.messages-loading{align-items:center;color:#9ca3af;display:flex;flex:1 1;font-size:13px;justify-content:center}.composer{background:#fff;border-top:1px solid #e5e7eb;flex-shrink:0;padding:11px 18px}.composer-row{display:flex;gap:9px}.composer textarea{background:#fff;border:1px solid #d1d5db;border-radius:10px;color:#111827;flex:1 1;font-size:14px;line-height:1.4;max-height:130px;min-height:46px;outline:none;padding:12px 14px;resize:none;transition:border-color .15s ease,box-shadow .15s ease}.composer textarea:focus{border-color:#6366f1;box-shadow:0 0 0 3px #6366f11a}.composer textarea::placeholder{color:#9ca3af}.composer button{background:#6366f1;border:0;border-radius:10px;color:#fff;font-size:20px;height:46px;transition:background .15s ease,transform .1s ease;width:48px}.composer button:hover{background:#4f46e5}.composer button:active{transform:scale(.97)}.composer button:disabled{cursor:not-allowed;opacity:.5}.bot-warning{background:#fffbeb;border:1px solid #fef3c7;border-radius:7px;color:#92400e;font-size:11px;margin-bottom:8px;padding:8px 11px}.bot-warning span{color:#a16207;margin-left:4px}.error-message{background:#fee2e2;border:1px solid #fecaca;border-radius:7px;color:#b91c1c;font-size:11px;margin-bottom:8px;padding:8px 10px}.chat-empty{align-items:center;color:#9ca3af;display:flex;flex:1 1;flex-direction:column;justify-content:center;padding:30px;text-align:center}.chat-empty-icon{font-size:45px;margin-bottom:15px;opacity:.6}.chat-empty h2{color:#374151;font-size:20px;margin:0}.chat-empty p{font-size:13px;line-height:1.5;margin-top:8px;max-width:350px}@media (max-width:1100px){.sidebar{min-width:350px;width:350px}.filters{column-gap:8px;padding-left:12px;padding-right:12px}.message-bubble{max-width:75%}}@media (max-width:900px){.sidebar{min-width:320px;width:320px}.filters{column-gap:7px;padding-left:10px;padding-right:10px}.filters select{font-size:11px;padding-left:8px;padding-right:24px}.message-bubble{max-width:80%}}@media (max-width:700px){.sidebar{min-width:100%;width:100%}.chat{display:none}.filters{padding:10px 12px}.conversation-item{min-height:78px;padding:11px 13px}}
/*# sourceMappingURL=main.8da1bb45.css.map*/